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FAQ's

Frequently Asked Questions

Ladies Dresses FAQ's

Q. What size am I and how do I know what size to order?

A. Taking measurements is very important in ensuring you get the right fit. Measure your Waist, Bust and Hips to ensure the best fit as all dresses vary in style and can also vary in size due to them being hand cut and sewn.  Also, please be aware that each of our products has it's own size chart as many items come from different suppliers so can vary slightly.  Due to this, it is best to check the size chart of the item you are ordering, against the measurements you have taken, to ensure you get a nice fit.

Q. I like a particular dress style, but I would like a different colour...is this possible?

A. Each dress is different, so please check the information on the dress page for made to order options available in that particular dress or contact us for more information regarding colours.

Q. If I have a picture of a dress I like, but cannot find it in a store anyway, are you able to help me?

A. We can possibly arrange for a one off custom made dress with our factory, so please send us the photo and your measurements so that we can find out if it is possible and what the price will be.

Q. What if I order the wrong size?

A. If you order the wrong size dress and it is a stock item you can return it for a full refund of the dress price so long as you notify us within seven (7) days of receiving the dress.  If you order the wrong size/colour in a made to order dress you can return it for a full refund of the dress price, less a restocking fee of $30.00 per dress.

Vests - General FAQ's

Q. What size am I and how do I know what size to order?

A. Taking measurements is very important in ensuring you get the right fit.  There is a size chart available on every Vest for both Men, Boys and Ladies.  The best way to ensure you get the right fit is measure your Chest/Bust and Waist.  Order the next Vest up from the largest measurement.  We add 5cm to the 'fit' size as these items are hand cut and sewn, so can vary slightly, plus our body can fluctuate on size during different times of the day.

Q. What is a Cravat/Ascot?

A. A Cravat/Ascot is a similar to a Necktie, only shorter & wider.  We do have a few variations of the tie, however, the below image demonstrates what a Cravat/Ascot looks like.  For a Men's size, it is approximately 36cm in length & approximately 11cm at the widest point.  Most of our Vest images show a Cravat/Ascot.

 

Q. What is the price of a Made to Order Vest?

A. Our pricing varies, depending on the size required and also the fabric, so please check the product you are interested in for prices.  

Q. If I wanted a different colour Polyester backing than what is shown with the Vest can I change it?

A. If it is a Made to Order Vest then most certainly you can choose whichever colour you would like from our range of lining colours.

Q. How long until delivery of a Made to Order Vest?

A. We give a guideline of 4-6 weeks from payment, but Vests are usually delivered sooner than this.

Q. Do you have Ladies Made to Order Vests?

A. We don't have Ladies Vests at FM Formal Wear, but our Vest supplier 'Formally Men' does have Ladies cut Vests.  Head on over to www.formallymen.com for more information.

Men's & Boy's Vests FAQ's

Q. I am a tall man, so can I have a longer back length than what your size guide shows?

A. Yes, you certainly can.  As our Vests are all Made to Order, they are made to order, including longer or shorter lengths.  There is a 'notes' box when you order from us, so you can put a note in there that a **cm back is required.

Q. My waist is larger than me chest or my chest is larger than my waist, so can the Vest be adjusted to fit?

A. You would order the Vest to the largest of the two measurements.  There is an adjustment strap at the back of the Vest to pull it in at the Waist if necessary.

 

Shirts FAQ's

Q. What is a French Cuff Shirt?

A. A French Cuff Shirt is a Long Sleeved Shirt that can either have buttons or can be tied with Cufflinks.  

General FAQ's

Q. If I need a larger quantity than what you have in stock, can I order more?

A. It will depend on what it is as many of our Neckties are end of run stock, so we only have a limited quantity and usually cannot get more stock.  Most other items can be ordered from our suppliers.

Q. Where are you located?

A. We are based on the the Redcliffe Peninsula which is on the Northside of Brisbane.

Q. Do you have a shop?

A. We do not have a regular shop at this stage, however, you can call us to arrange an appointment at our home showroom in Newport.  Please call us on: 0424 748 208 so that we can arrange a suitable time.